Privacy Policy

This Privacy Policy describes how Trainers for Hire ("we", "our", or "us") collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

1. Information We Collect

We may collect and process the following types of personal information:

  • Name and surname
  • Contact information (email address, phone number)
  • Company or employer details
  • Job title and professional information
  • Website usage data via cookies and analytics tools
  • Any other information voluntarily provided to us via contact forms or communication

2. Purpose of Collection

Your personal information is collected for the following purposes:

  • To provide training and consulting services
  • To respond to inquiries and requests
  • To send relevant marketing communications (with consent)
  • To improve our services and website functionality
  • To comply with legal and regulatory requirements

3. Legal Basis for Processing

We process your personal information in accordance with the lawful bases set out in POPIA, including:

  • Your consent
  • The performance of a contract with you
  • Compliance with legal obligations
  • Legitimate business interests

4. Data Protection and Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data. These include secure servers, access controls, and regular system monitoring.

5. Sharing of Personal Information

We will not sell or share your personal information with third parties, except:

  • With your explicit consent
  • To service providers acting on our behalf under confidentiality agreements
  • When required by law or to protect our legal rights

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

7. Cookies

We may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this policy or wish to exercise your rights under POPIA, please contact us.

Effective Date: 8 May 2025